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Terms & Conditions

1. About Ventura Flow

Ventura Flow is an AI automation, digital systems, and business optimisation consultancy based in Perth, Western Australia.

We provide services including, but not limited to:

  • AI automation development

  • Business workflow optimisation

  • Website design and system integration

  • Digital advisory and consulting services

  • Subscription-based automation management

All services are provided subject to written agreement, proposal acceptance, or invoice confirmation.

2. Website Use

You agree to use this website lawfully and in a manner that does not:

  • Violate any applicable laws or regulations

  • Interfere with website security or functionality

  • Attempt to gain unauthorised access to systems or data

  • Disrupt service availability

  • Upload or transmit malicious software

We reserve the right to restrict or terminate access to the website for misuse.

3. Intellectual Property

All content on this website, including but not limited to:

  • Text

  • Branding

  • Logos

  • Design elements

  • Code

  • Graphics

  • System frameworks

  • AI implementation structures

is the intellectual property of Ventura Flow unless otherwise stated.

 

You may not copy, reproduce, distribute, or modify any content without prior written consent.

 

Client deliverables remain subject to individual service agreements outlining ownership and licensing rights.

4. Services & Engagement

Engagement of Ventura Flow services occurs via:

  • Written proposal acceptance

  • Signed agreement

  • Invoice payment

  • Subscription activation

Scope of work, deliverables, timelines, and payment structure are defined in each client agreement.

 

Ventura Flow does not guarantee specific financial, operational, or performance outcomes unless explicitly stated in writing.

5. Fees & Payments

All pricing is quoted in Australian Dollars (AUD) unless otherwise specified.

 

Payment terms are outlined in each service agreement or invoice.

For subscription services:

  • Fees are billed monthly unless agreed otherwise

  • Clients are responsible for cancelling subscriptions in writing

  • Non-payment may result in suspension of services

Late payments may incur service delays or suspension.

6. AI & Automation Disclaimer

Ventura Flow builds and integrates AI-powered systems and automation tools.

While we implement industry best practices:

  • AI outputs may vary

  • Automated systems may require refinement

  • Third-party APIs may change functionality

  • Platform updates may impact performance

Ventura Flow is not liable for business decisions made solely based on AI-generated outputs.

 

Clients remain responsible for reviewing and approving automated communications, workflows, and outputs.

7. Third-Party Platforms

Our services may integrate with third-party platforms, including but not limited to:

  • Wix Studio

  • Google services

  • OpenAI services

  • Zapier / Make / n8n

  • CRM platforms

  • Payment gateways

Ventura Flow is not responsible for outages, policy changes, or technical limitations imposed by third-party providers.

Clients agree to comply with third-party platform terms.

8. Limitation of Liability

To the maximum extent permitted by Australian law:

Ventura Flow shall not be liable for:

  • Indirect or consequential loss

  • Loss of revenue or profit

  • Business interruption

  • Data loss caused by third-party systems

  • Security breaches outside our direct control

Total liability for any claim relating to services shall not exceed the total fees paid for the specific service giving rise to the claim.

Nothing in these Terms excludes liability that cannot be excluded under Australian Consumer Law.

9. Confidentiality

We treat client information as confidential.

Both Ventura Flow and the client agree not to disclose confidential information except:

  • Where required by law

  • With written consent

  • To contractors assisting in service delivery under confidentiality obligations

10. Data & Privacy

Ventura Flow may collect and process data in accordance with our Privacy Policy.

Clients are responsible for ensuring that:

  • They have legal authority to use customer data within automation systems

  • They comply with applicable privacy regulations

Ventura Flow does not assume responsibility for misuse of data supplied by clients.

11. Changes to These Terms

Ventura Flow reserves the right to update these Terms at any time.

Changes become effective upon publication on this website.

Continued use of the website constitutes acceptance of updated Terms.

12. Governing Law

These Terms are governed by the laws of Western Australia, Australia.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Western Australia.

13. Contact Information

Ventura Flow
Perth, Western Australia
Email: contact@venturaflow.com

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